Team of 6, this week. What worked, what didn't, and why.
212personal messages
38replies
18%reply rate
9asked for a call
- ↑Openers that ask about their work get 29% replies. Openers that present the company get 7%. Next week, everyone starts with a question.
- 2Pau and Núria are above 25%. Dani sent 9 and got no reply: his openers pitch in the first line. Two of Núria's openers are shared with him.
- 3Top objection: "We already work with someone" (11 of 38). The reply that kept most conversations going, by Núria:
Perfect. What do you like least about what you have now?
Caught for you: Dani and Pau were about to write to the same buyer at Helix. We held Dani's message and told you both.
Good morning, Laura. 3 conversations moved forward while you slept.
6replies answered in your voice
3relationships reopened
2people engaged with your post
1left for you
- ↑Marta (Sales Director) replied "Interesting, tell me more". You met at a workshop and she prefers mornings, so we answered:
Thanks, Marta. In two lines, then we can talk any morning that suits you.
- 2James, a former client, became COO on Monday. In March he told you that was his goal. Congratulations sent, mentioning it.
- 3Daniel commented on your post for the first time. Message sent, starting from his comment.
Left for you: Tom asked about your rates. Pricing is yours to answer, so we didn't. His history with you is in the note.
Illustrative example with fictional names.